Thermal Printer Repair Alexandria, VA

We service and repair thermal printers in Washington, Springfield, Dulles, and all other areas near Alexandria, VA. Your thermal printers are essential to your business operations. The techs at The Printer Repair Group of Alexandria, VA can keep them running smooth and problem-free. Call us at (703) 454-8762 for fast, on-site service for your thermal label printers.

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Trusted Service

We are proud to be the preferred support provider of the following companies.

We repair and service the following thermal printer brands in Alexandria, VA.


If you don’t see your thermal printer brand, give us a call at (703) 454-8762, we may be able to help you too.

Alexandria’s Thermal Printer Repair Company

When your thermal printer breaks, you don’t have time to deal with unqualified repair guys. You’re going to need competent, professional printer techs that can quickly repair your printer so that you can get back to business. That’s where The Printer Repair Group of Alexandria, VA comes in. Our techs have over 20-years of experience fixing thermal printers. We are fast and reliable. Speak with a team member at (703) 454-8762 to get a quote and schedule service.

We provide fast, thermal printer repairs and service for Washington, Springfield, Dulles, and all other areas near Alexandria, VA.

Are your labels printed at a lower quality than expected?

If your labels’ print quality is not up to par, the issue could be with your supplies. For example, a common mistake with thermal printers is using low-quality labels or ribbons, which result in low-quality print. Make sure you are using the manufacturer’s recommended supplies for the best results. For help with poor print quality, give us a call at (703) 454-8762.

Are your labels smudging or faded?

Incorrect heat settings often cause smudging and faded print. If your heat setting is too high, you will get labels that are smudged or printed too heavily. If your heat settings are too low, you will get labels that are faded or printed too lightly. The techs at The Printer Repair Group of Alexandria, VA can make the proper adjustments for producing perfectly printed labels.

Do you have streaks in your labels?

Diagonal streaks may occur on labels when there is a crease in the ribbon. Your thermal printer’s ribbon can become creased if it isn’t loaded correctly or when the tension is incorrect. You may be able to fix this problem by reloading the ribbon. However, if that doesn’t remedy the situation, give us a call. Our techs can diagnose and fix the problem quickly.

Are there thin burn lines running top to bottom on your labels?

Unfortunately, thin lines may indicate that it’s time to replace your printhead. Over time elements in your printer’s printhead will burn out. When this happens, you will begin to notice thin lines that run from the top to the bottom of your labels. We can inspect your printhead and replace it if necessary.

Printer Repair Alexandria, VA

The Best Thermal Printer Repair Service Near Alexandria

  • Service in Alexandria for more than 20-years.
  • Certified wide-format printer/plotter technicians.
  • Trusted throughout Alexandria for fast plotter service.

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Sell Surplus Toner Cartridges in Alexandria, VA

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We have partnered with US Recycling to purchase your old ink and toner cartridges.

Google Reviews

See what others have to say about The Printer Repair Group.

Our office printer was jamming constantly (literally every time we tried to print anything). PRG was quick to respond and send a tech out to service it–he was able to determine the issue, and their team was able to source and install the replacement piece that fixed the issue. I’d highly recommend them to anyone in need of printer repair services!

I spoke with Rick this past week while inquiring about the Printer Repair Group’s (PRG) services. Although my needs would be better suited elsewhere, Rick kindly gave his professional opinion as he went above and beyond a simple answer to my question by advising with several routes to take in solving my problem. Respectful, informative, and helpful, the PRG staff made sure all my needs were met before disconnecting.

Thanks Travis . Really nice to communicate with someone who really cares about the choice we make in printers. I dont have to guess. Trsvis took the guesswork out of the equation. Thanks again!!

Cliff was incredibly efficient and helpful! Trustworthy services and great value, our clinic will definitely be using Cliff as our sole repair tech from now on!

Ariana Kypuros, Verified Google Review

Frequently Asked Questions

Do you have a question about available thermal printer repair services in the Alexandria area? Here are some questions from customers just like you. If you don’t see what you’re looking for, give us a call at (703) 454-8762.

Yes. We repair thermal printers for businesses throughout Alexandria and the surrounding area. Our techs travel up to 10-miles for on-site thermal printer service. See below for a complete list of nearby cities and counties that we service.

Cities we serviceAlexandria, Washington, Oxon Hill, Arlington, Fort Washington, Parcel Return Service, Fort Myer, Temple Hills, Falls Church, Naval Anacost Annex, Washington Navy Yard, Dulles, Mount Vernon, Suitland, Springfield, Clinton, Newington, Fort Belvoir, Annandale, Andrews Air Force Base, District Heights

Counties we serviceFairfax County, Prince George’s County, Arlington County

*If you require repairs outside of our standard Alexandria service area, please call (703) 454-8762 as we may be able to help.

The cost of thermal printer repairs can vary based on the problem. Some problems are quick fixes, while others require in-depth troubleshooting, disassembly, and part replacement. For this reason, we need to know more about your specific printer and the issue to provide an accurate estimate. To get an estimate for repair, please call (703) 454-8762 to discuss your plotter and its problem.
It is typically less expensive to repair a thermal printer than it is to replace it. However, if your thermal printer is getting older and starting to have more frequent maintenance issues, you should explore the cost of replacement. Ask these questions when choosing between repair or replacement. How old is your thermal printer? Are replacement parts available now, and will they be available in the future? How much will it cost to repair? And finally, how much would it cost to replace your current thermal printer with a newer model that meets your needs?
Your thermal printer is essential to your business operations. For this reason, The Printer Repair Group of Alexandria, VA offers same-day/next-day service for thermal printers in the Alexandria area. For customers outside of Alexandria, please call for service times in your area.
Our goal is to repair your thermal printer during our initial visit. In some cases, we may need to order additional parts, and a return visit will be necessary.

The Printer Repair Group of Alexandria, VA offers service for Zebra thermal printers. Service for other brands may be available as well. Please call (703) 454-8762 to discuss your specific thermal printer brand and model.

Most likely. We have certified thermal printer techs throughout the US. Give us a call and let us know where the thermal printer located. We’ll let you know if we have techs in your area.

The Printer Repair Group of Alexandria, VA is your one-stop-shop for everything related to printers. In addition, we offer Copier Repair , Laser Printer Repair , Plotter Repair and Thermal Printer Repair .

Yes. We recommend performing preventative maintenance at least twice a year to keep your thermal printer problem-free. Preventative maintenance can help avoid the most common problems such as low print quality, faded print, smudging, and the breakdown of moving parts. Call (703) 454-8762 and speak with us today to schedule preventative maintenance.

Additional Printer Repair Resources

Use the latest printer drivers and software to help resolve common printer problems. Download the latest printer drivers and software below.

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We are here for all of your thermal printer needs!