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Printer Service Knowledge Base

The Printer Repair Group has serviced more than 100,000 printers! We service laser printers, plotters, thermal printers, copiers and MFPs. As of April 2019, we have decided to share technical notes about the printers we service and repair. Our hopes are that this will serve as a useful resource for users that want to research issues with their printers or troubleshoot basic printer problems. You can search common printer problems or filter printer repairs by the printer type, printer brand and printer problem.

If you find this information useful please share it or link to our page from your website. If you require professional printer repair service, click the "Local Printer Support" button to find a printer repair partner near you. You can also view a list of printer repair service areas here.

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COT MP Nova 6 Mobile – issues with platen roller spinning freely (urgent) 72409002 No ratings yet.

The printer is having issues with the platen roller.

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: July 15, 2019

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COT MP Nova 6 Mobile – not feeding labels, making a popping sound (urgent) No ratings yet.

The printer is making a popping sound and not feeding labels.

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: June 18, 2019

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COT MP Nova 6 Mobile – platen roller spinning freely (urgent) No ratings yet.

The platen roller is spinning freely and the printer is failing to print labels.

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: June 18, 2019

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COT MP Nova 6 Mobile – printing blank labels (urgent) No ratings yet.

The printer is printing blank labels.

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: June 18, 2019

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COT MP Nova 6 Mobile – belt issue, popping sound (urgent) No ratings yet.

The printer is making a popping sound when feeding labels.

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: June 12, 2019

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COT MP Nova 6 Mobile – making a popping sound when feeding labels (urgent) (3 of 3) No ratings yet.

The printer is making a popping sound when feeding labels (urgent) (3 of 3).

Printer Brand: Honeywell Printer Model: Honeywell MP Nova 6 Problem Type: Thermal - Miscellaneous Printer Type: Thermal Printer Posted: April 26, 2019

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