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HP LJ M527z – making noise; not lifting paper No ratings yet.

Printer problem:

The printer will not lift the paper and it is making a loud rumbling sound. No pages will print.

How the printer was repaired:

Tray 2 flap was down. I put it back into place and verified that it was not broken. Tray 2 was set to Letter/Heavy, I changed the paper setting to Letter/Plain. Tray 3 was set to Legal/Plain, as they no longer use legal paper I set tray 3 to Letter/Plain also. I also changed tray options from exclusive to secondary in case tray 2 or 3 is empty or fails. I cleaned glass to remove a line in their copies from the ADF. I cleaned all rollers and tested the printer from internal print jobs and all 3 PC's from multiple Apps.

Printer Brand: HP Printer Model: LaserJet M527z Problem Type: Random Noise Issue Printer Type: Laser Printer Posted: April 22, 2019

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