Real-time updates and completed service calls from across the metro area.
Our technicians are in the field every day fixing equipment for local law firms, medical offices, accounting groups, and corporate facilities. Below is a log of recent copier service calls completed throughout Memphis, Arlington, Atoka, Oakland, and surrounding cities—showing reported issues and on-site fixes delivered by our team.
Sep 29, 2026·Memphis, TN 38111·Konica Minolta bizhub C654e
Problem:
Konica Minolta bizhub C654e was not connected to the network; the customer was routing print jobs via flash drive and had reported concerns with the finisher connection and card-stock handling.
Solution:
The technician established a direct PC-to-copier connection, enabling print jobs to be sent from the workstation without manual flash-drive transfers, streamlining the print workflow.
Aug 3, 2026·Theodore, AL 36582·HP PageWide Managed E77822/E77825/E77830 series
Problem:
An HP PageWide Managed E77822/E77825/E77830 series copier in Theodore, AL displayed error code 63.00.3B, indicating a failing yellow developer unit.
Solution:
The technician diagnosed and repaired the yellow developer unit fault, clearing error 63.00.3B and returning the copier to full operation.
Jun 2, 2026·Memphis, TN 38141·Konica minolta Bizhub 550i
Problem:
Konica Minolta bizhub 550i flagged for toner filter replacement to maintain print quality and reliable operation.
Solution:
Technician inspected the toner filtration system, confirmed filter degradation, and arranged for the replacement part to be supplied for installation.
May 12, 2026·Germantown, TN 38138·Konica Minolta bizhub 558
Problem:
A Konica Minolta bizhub 558 in Germantown, TN was experiencing repeated paper jams traced to worn feed tires in trays 1 and 3.
Solution:
The technician replaced the worn feed tires in both affected trays and tested paper feeding across all trays, confirming consistent, jam-free operation.
Nov 21, 2025·Memphis, TN 38141·Ricoh MP 4002
Problem:
A Ricoh MP 4002 copier in Memphis reported a full waste-toner bottle, halting normal operation until the consumable could be replaced.
Solution:
The technician swapped the saturated waste-toner bottle with a replacement unit the customer had on-site, restoring the machine to service.
Nov 3, 2025·Memphis, TN 38134·Xerox B405dn
Problem:
Xerox VersaLink B405dn MFP reported maintenance kit end-of-life condition at 213,739 page count, requiring full preventive maintenance service.
Solution:
Installed fuser maintenance kit (115R00119), two tray feed roller kits (604K11192), and ADF document feeder kit (604K85850). Reset fuser maintenance counter, cleaned, and tested the unit.
Showing 6 of 6 service calls in Memphis, TN.