Real-time updates and completed service calls from across the metro area.
Our technicians are in the field every day fixing equipment for local engineering firms, architects, and print shops. Below is a log of recent plotter service calls completed throughout Memphis, Arlington, Atoka, Oakland, and surrounding areas—showing the exact plotter models, reported issues, and on-site fixes delivered by our team.
Jun 19, 2026·Memphis, TN 38133·HP DesignJet T2600
Problem:
Routine maintenance on an HP DesignJet T2600 revealed wear in the service station and cutter module, degrading print operation and media finishing performance.
Solution:
Inspected the service station, cutter module, and media handling system. Replaced the service station and cutter module, verified clean cutting action and overall printer operation, and completed functional testing to restore wide-format output reliability.
Apr 10, 2026·Marion, AR 72364·HP Designjet 800
Problem:
HP DesignJet 800 42" (C7780B) reporting error code 21:10, indicating a service station fault.
Solution:
Replaced the service station assembly. Cleaned debris from the existing generic drive belt and noted it as a candidate for OEM replacement if errors recur. Oiled the carriage rod and cleaned the motor spindle. Verified operation via internal and network print tests.
Mar 18, 2026·Arlington, TN 38002·HP Designjet Z6
Problem:
Customer required a new 44-inch wide-format printer for their Arlington, TN location.
Solution:
Fulfilled order for an HP DesignJet Z6 44-inch PostScript plotter; unit shipped directly to customer site with no on-site installation required.
Feb 27, 2026·Memphis, TN 38103·HP T1100
Problem:
HP DesignJet T1100 24" reporting error codes 47:01 and 86:01, traced to a warped aftermarket carriage belt and tensioner spindle jumping over the starwheel assembly.
Solution:
Removed warped generic belt and tensioner spindle. Installed HP OEM carriage belt (Q5669-60672) and tensioner (Q5669-60673); starwheel motor error persisted. Replaced starwheel motor kit and riser gears, clearing all faults. Oiled carriage rod and cleaned interior. Tested — no further errors.
Sep 12, 2025·Munford, TN 38058·HP T2300
Problem:
HP DesignJet T2300 plotter displaying error code 86:01. On-site inspection requested for a parts and labor assessment.
Solution:
Technician inspected the HP DesignJet T2300 and confirmed error code 86:01 with a broken carriage clip — a failure pattern consistent with other T2300 units. Quoted carriage assembly (CR647-67025, CH538-67044), three hours labor, and a trip charge. Repair not initiated pending payment authorization.
Showing 5 of 5 service calls in Memphis, TN.