Real-time updates and completed service calls from across the metro area.
Our technicians are in the field every day fixing equipment for local engineering firms, architects, and print shops. Below is a log of recent plotter service calls completed throughout Portland, Fairview, Canby, Aloha, and surrounding areas—showing the exact plotter models, reported issues, and on-site fixes delivered by our team.
Jun 30, 2026·Sherwood, OR 97140·HP T830
Problem:
HP DesignJet T830 MFP 36" not printing in color, producing splotches on output pages.
Solution:
Reseated printhead; plotter threw a system error, resolved with a power cycle. Ran printhead cleaning cycle nine times to restore all colors. Low usage was causing printhead dry-out. Quoted and installed HP 729 DesignJet Printhead Replacement Kit (F9J81A); cleared false-jam errors during calibration
Apr 23, 2026·Sherwood, OR 97140·HP T795
Problem:
HP DesignJet T795 plotter in Sherwood, OR displayed 'Update Firmware' prompts and intermittently stalled at 20% on the boot progress bar following recurring power outages in the area.
Solution:
Printer was operational on arrival. The customer had already updated the firmware and installed a line filter to protect against future power interruptions. No parts or adjustments required; call monitored and closed after no further issues were reported.
Mar 26, 2026·Portland, OR 97222·HP T730
Problem:
HP DesignJet T730 presented with repeated paper jams traced to a folded end-of-roll sheet caught in the paper pathway, resulting in degraded line spacing, poor color mixing, and a failing cutter assembly.
Solution:
Cleared folded media from the paper path and loaded a fresh roll. Confirmed printhead damage from contact with trapped media via HP support. Replaced the printhead (F9J81A), ink cartridges, cutter assembly (CQ890-67033), encoder disk service kit (CQ890-67001), carriage line sensor (F9A30-67061), car
Dec 30, 2025·Wilsonville, OR 97070·HP Z2100
Problem:
HP DesignJet Z2100 24" reported urgent carriage belt failure, preventing normal plotter operation.
Solution:
Replaced the carriage belt on the HP DesignJet Z2100 24" and tested the unit. During testing, the cutter assembly (Q5669-60713) exhibited abnormal noise when returning along the track after each cut. The cutter was replaced proactively before failure could occur, and the plotter was retested and clo
Nov 28, 2025·Gresham, OR 97030·HP T770
Problem:
HP DesignJet T770 presented error 21:13. The plotter had been powered off for over a year; the carriage was immobile on the rail and the cutter assembly was stuck in the down position.
Solution:
Technician manually freed the carriage from the service station and reseated the cutter assembly. Ran carriage diagnostic to release the cutter; carriage moved freely after. Unit then prompted for printhead replacement — HP 72 printheads (C9384A, C9380A, C9383A) and all six HP 72 ink cartridges requ
Nov 13, 2025·Battle Ground, WA 98604·HP T830
Problem:
Customer in Battle Ground, WA requested purchase and delivery of a new HP DesignJet T830 36-inch wide-format plotter.
Solution:
A new HP DesignJet T830 36" unit was sourced and shipped. The initial shipment was lost in transit by the carrier; a replacement unit was dispatched and delivered. The customer was advised to refuse the original shipment if it surfaced. No installation was included.
Oct 16, 2025·Portland, OR 97223·HP T7200
Problem:
HP DesignJet T7200 plotter halted at 28% during boot sequence with error code 03:10 on every power cycle; the power supply unit fan failed to spin during inspection.
Solution:
Diagnosed error code 03:10 as a failed power supply unit. Installed replacement power supply (CQ109-67050), cleaned the printer, oiled the carriage rail, and verified full operation.
Showing 7 of 7 service calls in Portland, OR.