Real-time updates and completed service calls from across the metro area.
Our technicians are in the field every day fixing equipment for local engineering firms, architects, and print shops. Below is a log of recent plotter service calls completed throughout San Diego, Alpine, El Centro, Spring Valley, and surrounding areas—showing the exact plotter models, reported issues, and on-site fixes delivered by our team.
Jun 12, 2026·Solana Beach, CA 92075·HP T795
Problem:
HP DesignJet T795 wide-format plotter reported error code 08:04.
Solution:
Technician inspected the T795 end-to-end, reseated the formatter board, and cycled power multiple times. Error persisted until the technician powered the unit off and worked the front-panel button through repeated actuations, after which the plotter returned to normal operation. Error logs were note
Apr 24, 2026·Carlsbad, CA 92008·HP Designjet 510
Problem:
HP DesignJet 510 42" (CH337A) presented with multiple issues: a faulty power supply switch and a suspected carriage belt failure.
Solution:
Replaced the power supply (C7770-60014) and carriage belt (C7769-60387). Attempted trailing cable stiffener replacement but clips were too tight for installation. Oiled the carriage rod and tested the unit to confirm operation.
Dec 15, 2025·Oceanside, CA 92054·HP T1300
Problem:
HP DesignJet T1300 plotter in Oceanside, CA reported error code 21.2;13.
Solution:
Replaced the service station (part CH538-67040), oiled the carriage rod, and cleaned the encoder strip. Unit was tested after repair.
Dec 5, 2025·Encinitas, CA 92024·HP Designjet 500
Problem:
HP DesignJet 500 wide-format plotter in Encinitas would not remain powered on.
Solution:
Replaced the power supply, service station, and blue handle assembly. Cleaned, calibrated, and tested the unit to confirm stable operation.
Oct 14, 2025·Lemon Grove, CA 91945·HP Designjet 800
Problem:
HP DesignJet 800ps displaying 'Replace Yellow Print Head' error after a new HP 11 printhead was installed by another technician.
Solution:
Diagnosed the issue as incompatible firmware; the plotter's firmware date code A:03:03 required an update to A:05:01 to accept HP 11 printheads. With no USB port available for a flash drive update, the unit was brought in-shop for the firmware update. After updating, the printer accepted the new yel
Aug 15, 2025·Del Mar, CA 92014·HP Designjet 610
Problem:
HP DesignJet 610 44" presented with an 86:01 carriage error. Customer reported a split carriage belt, and the unit was also producing poor black output.
Solution:
Replaced the carriage belt (Q6659-60175) and cleaned the interior. On follow-up, all three printheads were replaced, restoring print quality across all channels.
Showing 6 of 6 service calls in San Diego, CA.