Copier Repair Boston, MA

We are Boston’s premier copier repair, service, and support company. We provide fast on-site service for Brookline, Cambridge, Somerville and all other areas near Boston, MA. Getting help for your copier is now easier than ever with The Printer Repair Group of Boston, MA. So give us a call at (617) 380-4747 and schedule service today.

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Trusted Service

We are proud to be the preferred support provider of the following companies.

We repair and service the following copier brands in Boston, MA.

Canon and Toshiba

If you don’t see your copier brand listed below, call us at (617) 380-4747 to discuss your service options.

Boston’s Preferred Copier Repair Company

The Printer Repair Group of Boston, MA specializes in repairing copiers that are out of service and no longer covered by a service agreement or the manufacturer’s warranty. We work with businesses throughout Boston, MA to maintain and extend the life of their copiers and MFPs. So whether your copier is out of warranty, has an expired service agreement, or you are just looking for a more reliable copier repair company, we can help!

We provide fast, reliable copier service for Brookline, Cambridge, Somerville and all other areas near Boston, MA.

Are your copies printing too dark or too light?

It may be a simple fix when copies are too light or too dark. Many times this issue is resolved by resetting the density of your copier. Next, you will want to check the status of your toner cartridges. Finally, ensure you aren’t printing the document using the default draft setting. If these tips don’t correct the problem, give us a call.

Are there are lines or streaks on copies?

No one wants copies with lines, streaks, or any other imperfections! Thankfully, this is an easy fix in most cases. Debris on the glass or mirror will cause lines or streaks on your copies. Try to locate any debris and wipe it clean using a soft cloth. If you still have lines or streaks on your copies, give us a call.

Does your copier produce wrinkled pages?

Unfortunately, wrinkled pages are not a copier issue that you should try to fix without the help of a professional copier technician. Wrinkled copies are almost always due to problems with the internal parts of your copier. A worn-out fuser assembly or worn rollers are the most common reasons for wrinkled copies.

Does your copier have a paper jam?

Paper jams can occur when your paper’s condition isn’t ideal or when rollers inside the copier wear out. For example, is your paper stored in an area with high humidity? Does it have torn edges, staples, or dog-eared corners? These conditions are the perfect recipe for a paper jam. If the paper jam is due to worn rollers, you should call a technician.

Printer Repair Boston, MA

The Best Copier Support

  • Boston’s top-rated copier repair techs
  • 40+ years of repairing copiers in Boston, MA
  • Same-day, next-day service for customers near Boston, MA
Explore Printer Services in Boston, MA

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Sell Surplus Toner Cartridges in Boston, MA

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We have partnered with US Recycling to purchase your old ink and toner cartridges.

Google Reviews

See what others have to say about The Printer Repair Group.

Our office printer was jamming constantly (literally every time we tried to print anything). PRG was quick to respond and send a tech out to service it–he was able to determine the issue, and their team was able to source and install the replacement piece that fixed the issue. I’d highly recommend them to anyone in need of printer repair services!

Cliff was incredibly efficient and helpful! Trustworthy services and great value, our clinic will definitely be using Cliff as our sole repair tech from now on!

Ariana Kypuros, Verified Google Review

Thanks Travis . Really nice to communicate with someone who really cares about the choice we make in printers. I dont have to guess. Trsvis took the guesswork out of the equation. Thanks again!!

I spoke with Rick this past week while inquiring about the Printer Repair Group’s (PRG) services. Although my needs would be better suited elsewhere, Rick kindly gave his professional opinion as he went above and beyond a simple answer to my question by advising with several routes to take in solving my problem. Respectful, informative, and helpful, the PRG staff made sure all my needs were met before disconnecting.

Frequently Asked Questions

Do you have a question about having a copier repaired near Boston, MA? You may be able to find the answer in the Frequently Asked Questions below. If not, call (617) 380-4747 to speak with one of our friendly copier support specialists.

Yes. We repair copiers for businesses throughout Boston, MA and the surrounding areas. Our techs travel up to 20-miles for on-site copier service. See a complete list of nearby cities and counties that we service.

Cities we serviceBoston, Readville, North Waltham, Cambridge, Charlestown, South Boston, Somerville, East Boston, Roxbury Crossing, Roxbury, Dorchester, Chelsea, Everett, Brookline, Allston, New Town, Brookline Village, Medford, Winthrop, Jamaica Plain, Brighton, Dorchester Center, Malden, Revere, Quincy, Milton Village, Chestnut Hill, Mattapan, West Medford, Roslindale, Watertown, Newton, Arlington, Arlington Heights, Belmont, Melrose, Newtonville, Newton Center, West Roxbury, Nonantum, Winchester, Saugus, Hyde Park, Stoneham, Newton Highlands, Milton, Waltham, Waverley, West Newton, Newton Upper Falls, Nahant, Waban, Lynn, Dedham, Needham Heights, Woburn, Auburndale, North Weymouth, Wakefield, Newton Lower Falls, Hull, Lexington, Braintree, Needham, Babson Park, Swampscott, Wellesley Hills, Weymouth, Westwood, East Weymouth, Weston, Burlington, Reading, Lynnfield, Canton, Peabody, Wellesley, Randolph, Salem, Hingham, Hanscom Afb, Lincoln, Marblehead, Norwood, Dover, South Weymouth, Pinehurst, Bedford, North Reading, Holbrook, Cohasset, Wilmington, Wayland, Accord, Natick, Avon, Hathorne, Danvers, East Walpole, Nutting Lake, Billerica, Stoughton, Middleton, North Scituate, Concord, Minot, Abington, Rockland, Walpole, Medfield, Beverly, Scituate, Sharon, Prides Crossing, Sherborn, Sudbury, North Billerica, Norwell, Framingham, Brockton, Carlisle, Wenham, Hanover, Tewksbury

Counties we serviceSuffolk County, Middlesex County, Norfolk County, Essex County, Plymouth County

*If you require repairs outside of our standard Boston, MA service area, please call (617) 380-4747 as we may be able to help.

With 40-years of experience, there isn’t much our techs can’t do. We provide service for the following brands of copiers in Boston, MA, Canon and Toshiba

*For service on other brands, please call (617) 380-4747 to discuss service options with our local service team.

Our Boston, MA office provides same-day/next-day service for copiers located in a standard service area. For customers located outside of Boston, MA, please call for repair times in your area.
Yes. The best way to avoid costly copier repairs is to perform regular maintenance. The techs at The Printer Repair Group of Boston, MA recommend performing copier maintenance at least twice a year. We will thoroughly clean your copier and inspect it for parts that are known to fail frequently. Scheduling regular maintenance will keep your copier working like new and prevent inconvenient downtime. To discuss copier maintenance options, please call and speak with one of our Boston, MA-based copier service specialists. (617) 380-4747
Most likely. The Printer Repair Group of Boston, MA is part of the largest copier repair network in the US. With more than 350 copier techs nationwide, we can likely help with your locations outside of Boston, MA.

This question is an important one. The Printer Repair Group of Boston, MA specializes in repairing copiers. However, fixing an old out of date copier isn’t always your best option. For this reason, we recommend you calling and speaking with one of our team members. They can discuss your options based on your current copier, the copier problem, and your budget. If your copier is past the point of repair, they can discuss ways to help you save money on a new copier that fits your needs perfectly.

The Printer Repair Group of Boston, MA has fantastic deals on office equipment.

Yes. Many copier repairs are avoidable through proper care and use. Here are a few tips to keep your copier free of paper jams, image defects, and all other commonly seen copier problems.

  • Avoid copier paper jams – Don’t run documents with torn edges, post-it-notes, staples, or dog-eared corners through the copier. Furthermore, always use paper that follows the specifications for your specific copier model. Do not store paper in areas where there is high humidity, as this will cause pages to stick together and jam.
  • Keep your copies looking great – Your documents may have streaks and lines through them when the glass or mirror becomes dirty. If this is happening to your docs, clean the copier glass and mirror using a soft cloth. Your copies may be too dark or too light. If this is the case, check your density settings and adjust it until you have perfect copies. Your toner cartridges also play a part in achieving clean, crisp prints. Check to make sure your toner isn’t empty. Following these tips will keep your copies looking their best!
  • General wear and tear – Copiers are like any other device that has moving parts. The longer you use them, the more likely it is that parts will wear out. As users of the copier, there are some basic things you can do to prevent unnecessary wear and tear. First off, don’t slam paper trays or covers. There is something wrong if you have to use force to close a paper tray or cover. Forcing it closed will only create a bigger problem. Next, keep food and drinks away from your copier. Spilled drinks will wreak havoc on your copier. Finally, as mentioned above, schedule regular maintenance to keep your copier working like new.
Yes. However, the first step in resolving this issue is to determine if your copier or network is causing the problem. Check with your IT team first. If your IT team isn’t able to resolve the issue, give us a call at (617) 380-4747, and we can tackle the problem from the copier side of things.

Additional Resources

Use the latest drivers and software to help resolve common problems. Download the latest drivers and software below.

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