Printer Repair Westminster, CO

Problem: Lexmark MS810dn laser printer in Denver reported repeated paper jams.

Solution: Replaced pickup rollers and separation rollers in Trays 1 and 2. Cleaned internal paper path components and tested printer to confirm jam-free operation.

Problem: Brother MFC-9340CDW in Boulder, CO reported blurry output exclusively in red tones, with the magenta drum unit and compatible magenta toner cartridge both dumping excessive toner.

Solution: Replaced the defective magenta drum unit. Cleaned and tested the printer; image quality restored with minor residual red dots confirmed acceptable by the customer. A subsequent 'Data Remaining in Memory' error was resolved when the customer reloaded the print driver, clearing the fault without addit

Problem: Lexmark MS811 laser printer presented with a completely blank display panel, leaving the unit unresponsive at the control interface.

Solution: Technician reseated the control panel ribbon cables on the Lexmark MS811. Display restored to full operation following reconnection and functional testing.

Problem: Lexmark MS610 laser printer in Louisville, CO was due for a full maintenance kit service to restore reliable operation.

Solution: Installed a complete maintenance kit including fuser, transfer roller, upper output assembly, pick tires, and separation roller assembly. Pick tires were fitted to the tray 2 pickup roller assembly and the separation roller to the tray 2 cassette, prioritizing tray 2 due to its wear level over trays

Problem: Lexmark MS810 laser printer in Arvada, CO reporting recurring error code 111.35 (printhead error), accompanied by intermittent postcard jamming in the redrive path.

Solution: Cleaned internal components and performed a power-cycle reset, clearing all faults. On a subsequent recurrence, a jammed sheet beneath the drum was removed, restoring operation. Replaced the redrive assembly to address postcard jams. Measured site voltage at 123V with ground at 0.6V; a voltage regul

Problem: Lexmark MS810 reported with a broken feeder arm, preventing normal print job routing.

Solution: On-site inspection of the Lexmark MS810 revealed the diverter gate on the upper redrive assembly had been displaced during a previous jam clearance, and the right rear door latch was broken. The upper redrive assembly (part #40X7602) was replaced, restoring correct diverter gate function and door la

Problem: Fujitsu scanner presented multiple issues at a Commerce City, CO location. A previous service visit was unable to locate manuals, parts, or support resources for the unit.

Solution: Technician contacted Fujitsu support directly and confirmed the 2006-model scanner is still supported by Fujitsu but not serviceable through a third party. Fujitsu issued a service intake form for the customer to complete. Repair authorization pending customer approval of Fujitsu's quoted service ra

Problem: Lexmark MS810 laser printer in Lafayette, CO was pulling multiple pages simultaneously from the paper trays.

Solution: Replaced pickup roller assemblies (40X7593) and separation roller assemblies (40X7713) on Trays 1, 2, and 3. Cleaned and tested printer to confirm proper single-sheet feed operation.

Problem: Brother HL-L6400DW presented multiple issues, including a fuser assembly nearing end-of-life and a laser unit flagged at 8% remaining life count.

Solution: Replaced the fuser assembly (part D008AK001) and reset both the fuser and laser life counts via the maintenance menu (Close MG Menu, *, 2, 8, 6, 4 — Maintenance 88). Cleaned the interior and tested the printer; confirmed normal operation.

Problem: Toshiba B-SX5T label printer in Littleton, CO was due for a scheduled preventive maintenance (PM) service.

Solution: Technician performed preventive maintenance on the Toshiba B-SX5T-TS22-QM-R horticulture label/tag printer. Unit was cleaned and tested. A separate unit in the fleet was flagged for a faulty LAN PC Board Assembly requiring replacement.

Problem: Lexmark MC2425adw color laser printer in Lafayette, CO would not print in color across any job type despite correct color mode settings.

Solution: Technician confirmed color mode settings were properly configured. Diagnosed faulty imaging transfer belt (ITB) as root cause — a known failure point on this platform. Replaced imaging kit (part #41X1039) to restore full color output.

Problem: Compuprint 9300 laser printer presented multiple issues; unit was found unplugged with no power cord or network cable attached.

Solution: Technician relocated the Compuprint 9300, supplied a power cord, and confirmed the unit booted to a ready state and produced a successful internal test print. The customer was directed to contact their IT help desk to configure the printer on the network. A replacement network card had been shipped